FAQs

It will depend on the phone you have and if it has the 1900 GSM frequency band. If you have this frequency band your phone will work in Mexico but you will need to check with your service provider about your specific phone and service. There is a cell tower in Sayulita with limited accessibility from certain places at the highest point on the property.

There are a number of doctors in the town of Sayulita, some with 24 hour service. There is a small hospital in the neighboring town of San Francisco (a.k.a. San Pancho) for small emergencies and a number of excellent hospitals in Puerto Vallarta for bigger emergencies. Depending on the problem and the severity, there is someone you can be taken to for help.

Haramara Retreat is located on the Central Pacific Coast of mainland Mexico in the coastal region of the state of Nayarit (known as Riviera Nayarit) near the town of Sayulita. Sayulita is located 45 minutes north of the city of Puerto Vallarta. We are in the Central Time Zone. Mexico observes Daylight Savings Time but does not make the time switch on the same dates as the United States.

Our delicious and healthy gourmet meals are made from only the freshest natural and local ingredients. Our menu is chosen daily by our chef based on the ingredients that are available that day. The always-changing daily menu includes seafood or vegetarian dishes. With advance notice, special dietary requirements can be accommodated. Coffee and fresh squeezed juice is offered in the mornings. Tea, purified water and fresh fruit water are available all day. Beer, wine and margaritas are available for purchase in the afternoons and at dinner.

Check-In time is 3pm. An earlier arrival is not a problem. If your cabana is not ready, our restaurant and terrace are available to you while you wait. You may also leave your luggage with our staff in the arrival/departure area if you would like to do some exploring. We deliver all luggage directly to the cabanas.Check-Out time is 10am. Please have your luggage packed and placed on the porch outside your cabana at least one hour prior to your departure time. Our staff with pick it up and deliver it to the arrival/departure area. If your transportation has not yet arrived, our restaurant and terrace are available to you while you wait.

We offer 60 and 90 minute massage sessions with different techniques like shiatsu, deep tissue, acupressure, thai and reiki, special body treatments using salt and oil, mud or chocolate, and facials, manicures and pedicures. Prices for services range from $25* – $100* U.S. *(Prices quoted are subject to change)

There are non-alcoholic juice drinks and smoothies available for $3* – $5* U.S. There is beer, wine, margaritas and daiquiris available for $3* – $8* U.S. *(Prices quoted are subject to change)

The Central Pacific Coast of Mexico is surrounded by jungle and receives approximately 345 days of sunshine per year. Located on the same latitude as the Hawaiian Islands, its sub-tropical climate is often compared to Hawaii’s. Temperatures can reach 90 degrees during the summer, along with high humidity, but at night, the onshore breeze brings cool air that makes for pleasant sleeping conditions. The rainy season is June through October; however, August and September are considered the two “rainy” months. On average, September has 15 wet days per month, while January has only two. Rain usually doesn’t start until late in the afternoon, leaving most of the day free for outdoor activities.March, April, May, October and November are warm but comfortable (upper 70s to low 80s). December, January and February are usually comfortable (low to mid 70s) but can be chilly at night (low to mid 60s). June, July, August and September are hot (mid 80s to low 90s) and humid.

Unless otherwise noted in your reservation, the room rate includes – private cabana, daily maid service, two meals (breakfast and dinner) and use of the facilities. You have the option to swap dinner for lunch or you can add lunch for $20* U.S. per day. Either option can be done with 24 hour notice to the kitchen. Not included in the room rate are airport shuttles, alcoholic beverages, items from our Boutique, Spa or Terrace, off-site activities and excursions. Reservations for groups of 10 or more have three meals included in the room rate. *(Prices quoted are subject to change)

Cash and credit cards are accepted at Haramara Retreat for on-site purchases in our boutique, restaurant, terrace, pool bar and spa. Checks, including travelers checks, are not accepted.

Haramara Retreat is located on 12 acres of private land between the Sierra Madre Mountains and the Pacific Ocean. Nestled into the tropical jungle vegetation on a hillside, it overlooks the wild and rugged coast of the Pacific Ocean and its own pristine unspoiled beach. All areas of the retreat are connected by a network of unpaved trails. Some of them are steep and can be slippery. Sturdy walking shoes are recommended.Due to the nature of the terrain on which we are situated, Haramara Retreat is not recommended for young children or persons with limited or impaired mobility

Haramara Retreat has been carefully designed to subtly merge the internal and external environments while at the same time meeting strict ecological standards with as little disturbance to the flora and fauna as possible. Admire the flora and fauna but please respect the fragile and beautiful ecosystem that surrounds you and stay on the paths provided.We ask that if it is at all possible to please bring organic toiletry items with you in order to keep the impact on the jungle ecosystem that surrounds us to a minimum.